baj liv Responsible Gaming
Playing is for enjoyment — not stress. baj liv believes every player has the right to know their limits and enjoy entertainment safely. On this page we will cover how to set those limits and where to find support when needed.
Minors are strictly prohibited from opening an account or taking part in any betting or casino activity. Identity verification is an essential part of our platform.
Control is in your hands
At baj liv you can set your own playing limits. Use the tools below to manage your account at any time and stay in full control of your play.
Set a Deposit Limit
Decide in advance the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.
Loss Limit
Set a cap on how much you can lose within a given period. If you reach that amount, your session will end automatically.
Session Time Limit
Choose how long you want to play in one session. When the time is up, the platform will remind you to take a break and will end the session automatically.
Reality Check Notifications
At set intervals — for example every 30 or 60 minutes — you will receive a notification showing how long you have been playing and the total amount transacted in that session.
Cooling-Off Break
Temporarily pause logins to your account for a few days or weeks. No bets or deposits will be possible until the break period is over.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Your account will be fully inactive for the chosen period and no promotional messages will be sent to you.
For more details on these tools, visit our FAQ page — it has step-by-step explanations for each one.
What Responsible Gambling Is and Why It Matters
Betting and casino play should be entertainment — not a burden on your life. At baj liv we believe that building healthy playing habits is in every player's own interest.
Responsible gambling means enjoying yourself within your financial means, keeping to time and money limits, and not treating gambling as a source of income. Chasing losses by placing more bets is where problems begin.
Our Terms and Conditions page sets out the player conduct rules and account policies in full. You will find a clear picture of your rights and responsibilities there.
We want you to feel at ease at the end of every session, not regret it. That is why our platform includes tools that alert you early and can stop your session automatically when needed.
Our Commitment
- No account can be opened by anyone under 21
- Age and identity are confirmed during account verification
- Limits take effect immediately once set
- No promotional communications during self-exclusion
- We actively reach out when signs of problem gambling appear
- Our 24/7 support team responds in both Bengali and English
- Personal information is kept secure and confidential
Recognise the Warning Signs
If you notice any of the signs below in yourself or someone close to you, take them seriously. These are early signals of problem gambling.
Financial Signs
- Repeatedly increasing bets to try to recover losses
- Spending money on betting while unable to cover daily needs
- Borrowing money from family or friends to gamble
- Hiding gambling expenses or lying about them
Behavioural Signs
- Feeling unable to stop playing
- Feeling restless or irritable when not gambling
- Losing focus on work, family, or studies
- Unable to sleep because of thoughts about gambling
If these signs are present, treat the situation as a health matter rather than something to be ashamed of. Getting help in time brings the problem under control. Visit our About Us page to learn more about baj liv's policies and our approach to player protection.
Where to Get Support
If you think there is a problem, do not deal with it alone — seek help. Besides baj liv's own support team, family members and professional counsellors can also assist.
baj liv Live Chat
Contact our support team via live chat at any time. You will receive a response in both Bengali and English. Start a chat directly for help with setting limits or self-exclusion.
Contact by Email
Support is also available by email alongside live chat. You can write in detail about any responsible gambling matter and our team will respond promptly. Email address: [email protected]
Family Support
Let a trusted family member know what is going on. Support from someone close provides emotional strength and is often the most effective step you can take.
Mental Health Counselling
Seeking help from a mental health professional or counsellor is completely normal and effective. In Bangladesh, the mental health departments of government hospitals and private counselling organisations can provide assistance with this.
Support Groups and Organisations
Organisations that specialise in problem gambling offer advice confidentially, without requiring your name. Reaching out to a local social services organisation or mental health centre ensures your privacy is protected while you get help.
In line with our Privacy Policy, any request or conversation related to responsible gambling is kept completely confidential and is not shared with any third party.
Some Tips for Healthy Play
Before you start playing, decide how much money and how much time you will spend. Making a habit of sticking to these two limits keeps gambling within the bounds of entertainment.
Remember — there is no guarantee of winning. The outcome of betting and casino games depends entirely on chance. You may win when luck is on your side, but it is not a reliable path to income over the long term.
Avoid gambling when you are under stress, feeling low, or lonely. In those states your decision-making is weaker and you are more likely to take higher risks.
Every now and then, ask yourself — how much did I spend on gambling last month? Is my play going the way I planned? If the answers concern you, take a break.
Do not place bets while under the influence of alcohol or any other substance — it affects your judgement.
Give equal attention to family, friends, and your professional life alongside gambling. A balanced lifestyle is the greatest reward in the long run.
Quick Checklist
- Set a budget before you play
- Set a time limit
- Do not chase losses
- Take regular breaks
- Do not gamble when facing financial difficulty
- Seek help when you need it
- Do not create an account if you are under 21
Questions About Responsible Gambling
Common questions and answers on responsible gambling.